Flawless experience
Excellent quality, perfect price!
Information related to deliveries can be seen on the dedicated page "Shipment".
Accepted types of payment are listed in detail on this dedicated page "Payment"
Registration on RUNKD is quick and easy.
Click here you will be sent to the register new account dedicated page.
A guide is available using this link
The cancellation of an order can be done through the “My Orders” page with in your existing user profile once you log in. Further information can be found in the Availability and Orders section.
Every order has its receipt attached. When buying it is possible to also ask for the invoice by filling out the necessary invoice request box.
Once a refund is confirmed, it is usually processed within 24 hours with the same payment method of your order placed. It usually takes a few working days to be displayed depending on bank or card used.
It is not possible to order articles that are out of stock, except in the case of articles that are on pre-order.
You can choose between different currencies (on top right in the Home page “want to change”) and RUNKD will give you an estimated total value, it might be different from what your bank shows. Transactions takes place in Euros and estimates the current exchange rate without taking into account any commissions (to have an exact estimate your need to contact your bank).
Delivery times are indicated on the product page once the desired option or quantity is selected.
By means of our newsletter and occasional promotions you have the possibility to buy products at unbeatable prices.
It is necessary to register an account by means of this section. Register Now
The available delivery destinations can be found on the top of the homepage or in the shopping basket page.
The waiting times may vary depending also on what payment method has been chosen. Once payment has been received the order is prepared and send in 24/48 working hours.
Delivery times vary depending on what courier service has been chosen.
These times are shown beside every courier service that is offered while confirming your order. More information can be found under the section "Delivery"
The moment the parcel is dispatched, a tracking code is sent to your registered email, this will allow you to keep track of your parcel with current shipping status. Kindly let us know if you encounter any problems found through the following section Contact us.
Once the order has been sent, it is no longer possible to change the delivery address. If the address is wrong or incomplete the parcel will be held for a pick-up at the relevant branch (If the chosen shipping service allows it).
If the service chosen allows this, you can select this shipping option when confirming your order.
Upon receiving your delivery check that the box is in one piece, that it has not been tampered with in any way during shipping and that the number of packages marked on the transport document corresponds to the actual number of the packages received. If any of the above occur, we advise you to sign the reserve document stating the problem and to contact our Customer Service.
RUNKD has already sponsored in the past and we would find great pleasure in being considered for any support, especially charitable events. Send us any details regarding your needs and we will see what we can do for you.
Excellent quality, perfect price!
Quickly sent trial shoes to my home address within EU, just a couple of days.
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